Privacy Policy

1. Introduction

Reg AI LLC ("Reg AI," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our domain name registration and related services ("Services").

Contact Information:
Email: privacy@reg.ai

2. Information We Collect

Information You Provide to Us

• Account Information: Username, email address, and password
• Registrant Information: Full name, postal address, telephone number
• Contact Information: Technical, administrative, and billing contact details
• Payment Information: Collected directly by our payment processor (Stripe) and not stored by us

Information Collected Automatically

• IP Address: Collected for internal analytics purposes only
• Log Data: Browser type, access times, pages viewed, and referring URL

3. How We Use Your Information

We use the information we collect for the following purposes:

• To register, renew, transfer, and manage domain names
• To communicate with you about your account and Services
• To process payments for Services
• To comply with Registry requirements and policies
• To respond to disputes, legal requests, or enforcement actions
• To conduct internal analytics and improve our Services
• To prevent fraud and maintain security

We do not use your information for marketing or advertising purposes (unless you opt in), profiling or automated decision-making, or sale to third parties.

4. Disclosure of Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may disclose your information in the following limited circumstances:

• Registry Operators: Required to complete domain registration
• Legal Requirements: When required by law, court order, or government request
• Dispute Resolution: In connection with domain name disputes (UDRP)
• Service Providers: AWS (hosting), Stripe (payments), Escrow.com (escrow services)

5. Registration Data (WHOIS/RDAP)

Domain name registration requires the collection and publication of certain registrant information via Registration Data Directory Services (WHOIS or RDAP). This is a requirement of the Registry Operator.

The following information may be made publicly available: domain name, registrant name and organization, contact information, name server information, and registration dates.

6. Data Retention

We retain your personal data for as long as necessary to:

• Provide the Services you have requested
• Maintain your account
• Comply with legal obligations
• Resolve disputes and enforce our agreements

7. Your Rights Under GDPR

If you are located in the EEA, UK, or Switzerland, you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, contact us at privacy@reg.ai.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL)
• Secure storage of personal data
• Access controls limiting who can access personal data
• Regular security assessments

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on our website and providing at least 30 days' notice before the changes take effect.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: